Every message is read by the ReadAloud AI team
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Whether you need an answer or simply want to say thank you, your message helps us understand the people behind every play.
Troubleshooting
Quick fixes.
Choose the issue that sounds closest. Most problems take less than a minute to resolve.
01No readable text
Select the passage you want, then open ReadAloud AI and press play again. Browser settings pages and the Chrome Web Store cannot be read by extensions.
Try selecting a paragraph first02Narration works, but highlighting stopped
Some canvas-based or highly dynamic pages do not expose matching text nodes. Narration continues safely. Try selecting the passage or reloading the page.
Audio will keep playing safely03The cloud voice is slow to start
ReadAloud AI times out stalled requests, retries once and can switch to a Browser/System voice automatically. Check that fallback is enabled.
Keep browser fallback enabled04No system voices appear
Voice lists sometimes load after the panel. Wait a moment and reopen the voice control. Installing an operating-system voice can add more local choices.
Reopen the voice menu05The controls disappeared
Open ReadAloud AI from the toolbar again or use the browser side panel. Playback state is kept for the current browser session.
Your place should be preserved06The wrong words are spoken
Send the page address, the exact sentence, chosen voice and what you heard. Do not include private page content you are not comfortable sharing.
Report a pronunciation issueReporting a problem
Include your browser, extension version, page address if it is not private, chosen voice and what happened. A screenshot is useful for visual issues.
Accessibility experiences
We especially welcome experiences involving narration, keyboard control, zoom, contrast, screen readers or read-along highlighting. Describe the barrier in your own words.
Security and privacy
Do not publish exploit details or send sensitive page content. Mark security messages clearly and read the privacy policy for the exact data flow.